Returns & exchange policy

Returns and Exchanges are accepted by Sweetness and Pea in line with the Consumer Protection (Distance Selling) Regulations 2000.

We offer a full refund or exchange on all unused and unwashed items within 14 days of receipt of order. If you have received a faulty item, please contact a member of our team within 7 working days of receipt of your order.
Customers are responsible for the full return postage cost unless the item is damaged or faulty. Customers are also responsible possible loss and damage of a returned item (unless proof of postage is obtained).

How to return an Item:

Items for return/ exchange need to be sent to;

Sweetness and Pea
Buckler Close

If you have any queries, please contact a member of our team on info@sweetnessandpea.co.uk

Please remember to include your order number and whether you require a refund or exchange and the reason for the return.